Good Done Great is a leading provider of Corporate Social Responsibility software and services. What’s that mean? It means that we help companies increase the positive impact they have in their community. How you ask? We help companies increase employee engagement through workplace giving and volunteering. So? That means we help increase the flow of time and money from employees to the causes they care most about and that’s a big deal. Why? Because we all share this world so let’s all try and make it better. Are you making it better? As a certified B Corporation, we’re not just focused on making money. Rather we’re focused on our social mission of inspiring revolutionary philanthropy by increasing the flow of capital to nonprofits and know that by doing good, we will do well. Do you want to be a part of something that’s bigger than all of us individually? If so, read on and see if you’ve got what we’re looking for and we’ve got what you’re looking for.
We are currently seeking a Client Success Support Representative to join our team. As a Support Representative, you will provide timely and professional email and telephone support to the charities, schools, grantmakers, and employees using our Good Done Great applications. You will answer registration and donation questions, resolve technical issues, approve system administrator requests, and be the voice of Good Done Great for the company. If you’re a born problem solver, love taking initiative to find creative answers on your own, and and get excited about helping people, this job is for you!
You are a good candidate for this role if you:
What you’ll need:
What you will be doing:
Good Done Great strives to create amazing experiences in everything that we do, for our customers and our employees. Our product is being used by Fortune 500 companies and their employees to increase their positive social impact. We embrace and drive the change necessary to stay fresh, fun, and formidable. Our team is fanatically dedicated to making a lasting impact through our social mission of inspiring revolutionary philanthropy. We constantly strive to improve what we offer our clients, by making it our daily mission to better ourselves. We are honored to support our clients and partners, and proud to be a part of making their good works great.
What Good Done Great offers you: